Windows Troubleshooting

Windows Troubleshooting

1004 members

Everything that can go wrong, will go wrong! At least once. Learn from your Windows mistakes and help others avoid them. This is the place to share, get support, and find solutions. Please be respectful of others. Brought to you by MakeUseOf.com

Recent Messages

Uz
User zy62017-07-28
All is well and good with the preboot function keys, but have you realized that some brands, and even some models within the brand, have specific preboot function keys? I once worked on a Dell laptop that used F4, F5, and F6 for different safe mode flavors.
U1
User 1ku2017-07-28
yes f8 is the default one till now
Uv
User vm42017-07-27
F8 was the button on Windows 7 but but sure about later versions. I don't think there was any change though.
U8
User 8ku2017-07-27
Use this tool to download the ISO for your installed version & edition of Windows. https://www.heidoc.net/php/Windows%20ISO%20Downloader.exe
Uz
User zo12017-07-27
I can access the boot menu...Can't get into advanced boot menu and safe mode
U1
User 18h2017-07-27
When you boot up your computer you hit either f10 or f11. That goes into bios but you can access the boot menu from there.
Uz
User zo12017-07-27
How do i access the adavanced boot menu without a recovery disc?
Uv
User vm42017-07-27
https://forums.malwarebytes.com/topic/176081-windowssystem32driversmbamswissarmysys/
Uv
User vm42017-07-27
Congrats 👏
Uz
User zo12017-07-27
Can't boot into Windows 8.1..I don't have a recovery too...What to do?
Uv
User vl32017-07-27
1000th member👏
U1
User 1ku2017-07-27
check your hardware specification,it wil be mentioned there till which version ur hardware supports,whatever version it shows it does'nt matter
U8
User 8ku2017-07-23
DirectX 12 is part of Windows 10. It is what should be reported by dxdiag on all Win10 systems provided the video hardware supports it. I haven't checked on old hardware to see if it reports earlier versions if the hardware/driver only supports older versions of DirectX.
Uv
User vm42017-07-23
You can use 1. an android emulator (such as Andyroid or BlueStack), 2. virtual machine (install android inside VM VirtualBox) or 3. install android alongside with your current Operating system. You can find tutorials to all options in internet. I prefer option 3 if you want to use many apps which can be found in android in your computer and also because option 1 and 2 are resource hungry and may not work as well as expected.
U1
User 1kc2017-07-23
does anyone know how i can get instagram messanger on my hp laptop
Uv
User vm42017-07-23
There must be backward compatibility. Other apps may not be able to recognise v12. I believe you got v12.
Uf
User fuh2017-07-23
Ran a game that requires 11 and it worked so I guess I somehow got either 12 or 11. Maybe the latest windows update.
Uf
User fuh2017-07-23
So when I run dxdiag and look at system information it says I have directX 12 which I don't believe, on a website it says I have version 11, and on the windows store it says I do not have version 11. Is there something I'm missing? Last I checked dxdiag it said I have version 10.
Uo
User o3x2017-07-22
https://github.com/securitywithoutborders/hardentools
securitywithoutborders/hardentools
hardentools - Hardentools is an utility that disables a number of risky Windows features.
U1
User 1722017-07-20
Hi Venkatesh
U1
User 1k12017-07-20
hi
Uf
User fuh2017-07-19
U1
User 1jl2017-07-17
U1
User 1jl2017-07-17
U1
User 1jl2017-07-17
my computers slow as fuck how do i fix
U1
User 1j62017-07-17
Uv
User vm42017-07-16
Possible reason Your computer has a little volume therefore game can't run in you PC but hit to sides of its case. Possible fix 1. delete stuff from your computer harddrive to open space. 2. Use lighter system on your PC such as Lubuntu 3. Don't install games which are heavy for your PC. 4. Make sure Liveware isn't broken.
U1
User 17b2017-07-16
Which game? PC Specs?
Uz
User zy62017-07-15
First things first: tell me about your PC. Basically, brand, model, which processor, how much memory, and how big a hard drive.
Uv
User vm42017-07-15
There maybe many MaNy MANY reasons. Underpowered machine, unsupported version of OS, driver problem, not a complete installation, pirate check (if pirated), virus. The software may not even be an actual game if not gathered from correct source.
Ua
User a0z2017-07-15
Anyone know how to unlock a Samsung tablet running Windows 10? I'm talking about to use on a 4G LTE band other than AT&T. Example, Using a Windows 10 tablet made for AT&T & run it on T-Mobile, both are GSM I have an unlock code if it's needed. On Android, you pop the SIM in, restart, then you enter the code. I don't have that option with Windows 10.
U8
User 8ku2017-07-14
You need to use the same edition that is installed on the machine.
U1
User 1et2017-07-14
hi, i got a problem in my window 8.1 pro 64 bit. i need to repair corrupted OS files. for that can i use any Adition of windows 8.1 like industry interprise edition.
U8
User 8ku2017-07-14
Is this supposed to mean something to anyone here?
U1
User 1j42017-07-14
the game is not running in my pc
U1
User 1j02017-07-13
hello
U1
User 1ih2017-07-10
U1
User 1g02017-07-08
Thx a lot I'll have a look at
U8
User 8ku2017-07-08
https://www.hwinfo.com Check hardware sensors while downloading looking specifically at temperatures and power readings.
HWiNFO - Hardware Information, Analysis and Monitoring Tools
Hardware Info (HWiNFO) is a powerful system information utility designed especially for detection of hardware.
U1
User 1g02017-07-08
I upgraded speed to 100/100 instead of 50/50 and that's when the shutdowns started
U1
User 1g02017-07-08
I got 850w in the ps
U1
User 1g02017-07-08
Not really sure
U8
User 8ku2017-07-08
Overheating? Underpowered PSU?
U1
User 1g02017-07-08
Thankful for any help
U1
User 1g02017-07-08
Anyone has an idea why?
U1
User 1g02017-07-08
Happens in utorrent and airdc i think utorrent though
U1
User 1g02017-07-08
I have external hard drives and internal
U1
User 1g02017-07-08
My pc turns off /electricity gets shut down in pc when I download bigger files at high speed
U8
User 8ku2017-07-04
From an elevated command prompt, use DISM to check the health of the component store: dism /online /cleanup-image /checkhealth This will report if there is corruption in the component store. If there is, fix it with: dism /online /cleanup-image /restorehealth You will need Internet access for this since it will try to use Windows Update to get good copies of corrupted files. There is also a /Source: option and a /limitaccess switch to grab files from a known good offline image. After any repairs are done, retry the sfc command.
Uy
User yib2017-07-04
Hey everyone. Has anyone ever had an automatic windows repair loop at startup? I cant boot into safe mode and ive tried using the sfc /scannow command at the command prompt and it tells me "windows resource protection found have corrupt files but was unable to fix some of them. Ill appreciate the help
U1
User 1gb2017-07-04
Uv
User vm42017-06-29
Did you change your email password? If you done so you have to update Mozilla ThunderBird email client with the new password. It won't be able to sync without knowing new password.
U8
User 8ku2017-06-29
Password for what?
U1
User 1gy2017-06-29
Any one there?
U1
User 1gy2017-06-29
I have a issue that the thunder bird mail is prompting for password again and again.
U1
User 1gy2017-06-29
U1
User 1gy2017-06-29
hi
Uf
User fuh2017-06-27
I really don't understand that stuff. If it happens again I'll try to work it out but I'd rather not.
Uf
User fuh2017-06-27
The most recent one is working now... It froze when I plugged in my ear buds.
U8
User 8ku2017-06-27
What is in the System Log? Turn on logging for the Steam games to see what shows up there as well.
Uf
User fuh2017-06-27
Two from steam and the others were from websites. The games either won't let me access the desktop because of the freeze or in the last case I could but the game glitched out and there was a black square covering the place where task manager pops up.
U8
User 8ku2017-06-27
Can you do any kind of task switching? Are all of the games running on the same platform (Stean, Origin, Uplay, etc)? Can you keep task manager running in the background until the game freezes, then switch to it? What kind of messages show up in the logs?
Uf
User fuh2017-06-27
It's most likely just my old thing but you'd think there'd be a way.
Uf
User fuh2017-06-27
Everytime i run a game and it freezes I can't do anything but restart. Task manager won't respond or is blocked and nothing else works either. This has happened with at least four different games.
Uf
User fuh2017-06-24
Um
User m132017-06-22
Sounds like the driver may not have reinstalled right. Try booting into safe boot (safe mode) with the "minimal" setting and check to see if the driver is installed properly. If the system wont start in safe boot then you can try a few of the solutions here... http://windowsreport.com/fix-irql_not_less_or_equal-bsod-windows-8-1/
[Fix] irql_not_less_or_equal BSOD in Windows 8.1, 10
All Windows users at some point had problems with a Blue Screen of Death (BSOD) caused by incompatible drivers or hardware malfunctions, and Windows 8.1 users h...
U8
User 8ku2017-06-22
No new software or services added? How frequently is this happening? What is showing up in the Event Viewer System log?
Uf
User fuh2017-06-22
The only thing I did was uninstall and reinstall the internet drivers.
U8
User 8ku2017-06-22
What driver was added or changed at that time?
Ul
User lm52017-06-22
Just so you know... Linux: Born to BE ROOT Windows: Born to RE BOOT😝
Uf
User fuh2017-06-22
Uf
User fuh2017-06-22
I am getting the IRQL_NOT_LESS_OR_EQUAL error that makes the laptop reboot. It's happened about three times in the last few weeks.
U1
User 1cj2017-06-22
https://grou.vi/g/ekqsg
CP
Coffee & Pipe
1 member
Uk
User ku82017-06-20
Uk
User ku82017-06-20
https://www.youtube.com/watch?v=7Wi_IUUtmD4
9 : 20
How to install OS
How to install OS Pyres by Broken Elegance https://soundcloud.com/brokenelegance Creative Commons — Attribution 3.0 Unported— CC BY 3.0 http://creativecommons...
U1
User 1722017-06-19
Hey Alex
U1
User 1es2017-06-19
any one here
U1
User 1es2017-06-19
hello
U8
User 8ku2017-06-19
Turn on the process & thread activity monitor and try again. Immediately before the explorer process creates the folder, one or more processes should be listed that is doing the deed (via explorer.exe). It may be a scheduled task or another background process that is specifically monitoring this folder.
Uf
User fuh2017-06-19
So from what I could tell it was the system file Explorer doing that, so I restarted it and it's still creating the offending shortcuts.
U8
User 8ku2017-06-19
For faster responses, use Reply so I will get an audible notification since I don't just sit around staring at my phone. Open Process Monitor. Using the rightmost toolbar icons, shut off Registry, Network, and Process & Thread Activity. Leave the File System Activity on. Next, set a new filter: Path contains \Desktop\ and click Add, then Apply. Delete the offending item from your desktop and watch what process recreates it.
Uf
User fuh2017-06-19
How do i set it up to only look at changes to the desktop?
U8
User 8ku2017-06-19
That is what Process Monitor is for. Set it up to only look at changes on the Desktop. Delete the shortcut/folder/file and watch it get recreated. Note the process that did it.
Uf
User fuh2017-06-19
But I don't know what process is creating it.
U8
User 8ku2017-06-19
Once you know what process is creating it, you can work on determining exactly what it is and what you want to do about it.
Uf
User fuh2017-06-19
What am I supposed to do after that? It doesn't exactly say "Hey, this thing is creating shortcuts without your permission!"
U8
User 8ku2017-06-19
Use Process Monitor at https://technet.microsoft.com/en-us/sysinternals/processmonitor to find the process that is creating these items.
Uf
User fuh2017-06-19
I have no idea what is creating it.
Uf
User fuh2017-06-19
Every ten minutes or so no matter how many times I delete it a shortcut appears with the date and inside is time.
U1
User 1402017-06-13
:-) @Michael
Uo
User o3x2017-06-13
Usually does after a cleanup like that :)
U1
User 1402017-06-13
Mmm yeah! Done n it required restart
Uo
User o3x2017-06-13
Yes, I'm going on what I can see.
U1
User 1402017-06-13
As u can see there are 369 files
Uo
User o3x2017-06-13
I am not familiar with "Torch", but the rest can definitely be security issues.
U1
User 1402017-06-13
Mmm..
Uo
User o3x2017-06-13
I would delete, they aren't immediately dangerous, but can potentially let worse things in. Malwarebytes detects them because they fit the profile of unsolicited and unwanted programs/modifications.
U1
User 1402017-06-13
Do they need to b quarantined?
U1
User 1402017-06-13
U1
User 1402017-06-13
Oh! Bit defender..shud Chk out.
U1
User 17b2017-06-13
Even I have no antivirus (except Windows Defender) and I've never got a virus for the past 5 years. I'm really careful and pretty tech savvy but I'm still considering installing Bit Defender.
U1
User 1402017-06-13
Which site to stay away! Or in!.. datz a pretty gud instinct.
U1
User 1402017-06-13
True that!
U1
User 1e32017-06-13
Uv
User vm42017-06-13
You can boot into safe mode where no startup applications (except few drivers) start in your background. It will be easier to remove since that thing causing pop-up won't be running.
U8
User 8ku2017-06-13
Sometimes.
Uv
User vm42017-06-13
You can uninstall an app without uninstaller but uninstall exe program deletes program, settings, data, registry etc for more proper installation.
Uf
User fuh2017-06-13
Most frustrating thing so far is not being able to delete a file if it's open in another app. Also not being able to uninstall an app if I can't find the uninstall exe.
Uf
User fuh2017-06-13
Speaking of fake stuff I was using the edge browser before and whenever I used a site that had redirect ads a pop up came up for fake windows upgrade that couldn't be removed. Chrome doesn't have that pop up at all, proving that default system apps are terrible everywhere.
Uv
User vm42017-06-13
I don't know how careful you are at taking care of your PC but if my father knows one thing about technology and web, it is which site to visit and which site to stay away from. My father uses Windows Defender on a machine with 4Gb ram and it is running Windows 10 (heaviest Windows ever) with amazingly little performance drop since he bought it. But that performance drop is due to little space in the HDD.
Uo
User o3x2017-06-13
Yup, those are fairly common, they Prey on fear.
Uf
User fuh2017-06-13
Malware that didn't do anything and let me uninstall it.
Uo
User o3x2017-06-13
www.malwarebytes.com
Free Cyber Security & Anti-Malware Software
Malwarebytes protects you against malware, ransomware, and other advanced online threats that have made antivirus obsolete and ineffective.
Uo
User o3x2017-06-13
Ya that sounds like IT was the malware...
Uf
User fuh2017-06-13
I had something with that or a similar name installed before but it told me everything was malware and asked me to pay to remove them.
Uo
User o3x2017-06-13
If you downloaded malwarebytes right now and ran it, I bet you would be shocked at what it finds.
Uf
User fuh2017-06-13
Ok ok.
Um
User m132017-06-13
Since your running a Windows machine you absolutely need an AV, no if, ands, or buts!!! Saying that you don't want an AV software installed on a Windows system is almost like saying you don't need to breath to live! 😜
U8
User 8ku2017-06-13
Check the testing results at AV-comparatives
Uf
User fuh2017-06-13
I guess I'll just look around.
Uf
User fuh2017-06-13
Since I didn't want to get an Antivirus in the first place I definitely am not paying for one.
U8
User 8ku2017-06-13
Depending on what is found, every one of them may automatically delete infected files. Most will quarantine suspect files instead of deleting them. They all offer options controlling what happens with detections but most want to handle things without the user having to know precisely what happened. The last reports I read a couple of months ago put Kaspersky and Bitdefender at the top for paid options. I haven't looked at the free ones since the end of last year.
Uf
User fuh2017-06-13
Ok, what Antivirus is good and will not automatically delete files for me?
U8
User 8ku2017-06-13
On a Windows machine, antivirus is essential.
Uf
User fuh2017-06-13
I'm using Windows.
Uo
User o3x2017-06-13
You running windows or Linux? Sorry if you've said and I missed it...
Uf
User fuh2017-06-13
I don't want any Antivirus unless it is absolutely essential.
U8
User 8ku2017-06-13
I really hate repeating this to you in particular, but the performance characteristics of AVG have been worse than Norton for several years. Read the test reports.
Uf
User fuh2017-06-13
The only time I downloaded something fishy chrome blocked it, and I can usually tell anyway.
Uf
User fuh2017-06-13
Why do I need an Antivirus?
Ua
User a0z2017-06-13
It isn't bad but the more RAM the better, try running Malwarebytes & uninstall Norton &/or McAfee antiviruses & install AVG Internet Security or a comparable antivirus that's not a power hog like Norton & McAfee
U1
User 17b2017-06-13
4 GB is like the recommend minimum for 2017. If you want to be a little more future proof, 8 Gigs would be great.
U1
User 17b2017-06-13
Yeah, after a while Windows will crowd up with junk. The best solution is a clean install.
Uf
User fuh2017-06-13
4gb isn't too bad is it?
Ua
User a0z2017-06-13
You need more RAM!
Uf
User fuh2017-06-13
I'll probably get a newer one soon, but I don't think better specs will mean no problems.
U1
User 17b2017-06-13
If it's too irritating, consider buying a new PC or upgrading your old one.
Uf
User fuh2017-06-12
I certainly have low specs. My current one was probably a gaming machine back in 2005.
U1
User 17b2017-06-12
My old netbook has the same problem when 3 or more Chrome tabs are open😉
Uv
User vm42017-06-12
Life becomes show motion
U1
User 17b2017-06-12
That happens with lower spec PC's, or when your PC is filled with startup apps and other junk...
Uv
User vm42017-06-12
Uf
User fuh2017-06-11
?
U1
User 1402017-06-11
Knw ur feel.. encountered the same prb whn using dat mbl
Uo
User o3x2017-06-11
I am guessing that the blue one is too long based on what I can see.
Uf
User fuh2017-06-11
I try to open an app then try again after it doesn't launch, try again.. Few minutes later the app opens five times.
Uf
User fuh2017-06-11
Windows is pretty frustrating.
Uf
User fuh2017-06-11
U8
User 8ku2017-06-11
Besides the color, what are the differences? Length? Shielding?
Uv
User vm42017-06-11
It may be damaged or lower quality. Not very sure though.
U1
User 1dw2017-06-11
but i want to use the blue one
U1
User 1dw2017-06-11
Why? both are usb 2.0 device im plugging in is tplink 725n
U1
User 1dw2017-06-11
yeah...so it has more performances right?
U1
User 17b2017-06-11
One more thing: Windows 8.1 is a little lighter on system resources as it doesnt have much Aero Effects.
Uf
User fuh2017-06-10
I emailed my cousin who's really good with this stuff and he didn't think to suggest that I guess.
U5
User 5s52017-06-10
Glad you learned something Raphael
U5
User 5s52017-06-10
Cool good work Bruce
Uf
User fuh2017-06-10
Know that i think about it that doesn't make much sense.
Uf
User fuh2017-06-10
Didn't know that was a touch panel, thought it just displayed the current settings.
Uf
User fuh2017-06-10
I've found out that I can also control the volume without having to go to home. 😃
Uf
User fuh2017-06-10
Holy crap I'm so relieved. I spent hours downloading apps and games.
Uf
User fuh2017-06-10
Wow so glad I went here. Thanks alot.
Uf
User fuh2017-06-10
Oh thank you!! Wifi is back and working! Didn't know you could push that.
Uf
User fuh2017-06-10
I'll look that up.
U5
User 5s52017-06-10
He is asking if you turned on the function key for the wifi or the toggle switch on the side of the machine to make it enabled in the on position
U8
User 8ku2017-06-10
Most laptops have a key combination or a physical switch that can be used to enable or disable the wireless radio. It varies by device.
Uf
User fuh2017-06-10
I'm a noob, don't know most of the stuff.
U8
User 8ku2017-06-10
Laptop with key switch for hw enable/disable?
Uf
User fuh2017-06-10
Restarted, shut off.
U5
User 5s52017-06-10
Did you restart the computer
Uf
User fuh2017-06-10
I can't turn on the WiFi. Deleted and installed the drivers but probably have to reset.
Uv
User vm42017-06-10
Since Windows 7 is older newer software will have better compatibility with Windows 8.1 but if you depend on older softwares then Windows 7 may have better compatibility. I don't think you can go wrong with any option but I can say that go with Windows 8.1 for newer programs and Windows 7 for older programs.
U1
User 1du2017-06-10
thx
U1
User 1du2017-06-10
i got it
Um
User m132017-06-10
Really depends on the user. I prefer Windows 7 as it has less compatibility issues with some of my software, but some people like Windows 8.1.
U1
User 1du2017-06-10
which is the best windows 7 or windows 8.1
U1
User 14e2017-06-10
https://www.peerlyst.com/posts/what-blue-teams-need-to-know-about-the-intel-me-atm-vulnerability-to-mitigate-it-guurhart
What blue teams need to know about the Intel ME AMT vulnerability to mitigate it
We are a shop heavily based on Intel technologies, just like yours. So when a vulnerability like this with a CVSS of 9.8 comes out, we must act.  What is the v...
U1
User 17b2017-06-10
Double Message😉
U1
User 1du2017-06-10
owh ok tq btw
U1
User 1du2017-06-10
owh...ok tq btw
U1
User 17b2017-06-10
Remix OS is not compatible with every device😕 I tried to install it on some of my PC's but most failed.
U1
User 17b2017-06-10
I don't think Remix OS is compatible with your GPU for now, as it's bacially Android. I'll tell you if I find a fix online...
U1
User 1du2017-06-10
its me...yeah i dual booted
U1
User 17b2017-06-10
Did you Dual Boot?
U1
User 17b2017-06-10
How do you have Windows? You said you installed Remix OS on your Hard-disk🤔
U1
User 1dt2017-06-10
U1
User 1dt2017-06-10
Idk...I will tell later
U1
User 17b2017-06-10
Looks like a driver issue... Which CPU and GPU do you have?
U1
User 1dt2017-06-10
Hello,I'm new here.Can I talk about Remix OS Well,I installed Remix OS on my hard drive.Then I boot it,then I chose Resident Mode.After loading some commands,the screen become black forever.How to solve this!
Ua
User a0z2017-06-08
Must have been a different model of computer than you provided because I googled the keyboard that you have & I didn't see it
U1
User 1de2017-06-08
-and it work like magic
U1
User 1de2017-06-08
I googled it that I should press fn+F3
Ua
User a0z2017-06-08
Then hit enter
Ua
User a0z2017-06-08
Ok, Open up the Start Menu & enter Internet Explore or Edge.
U1
User 1de2017-06-08
I was able to fix it
U1
User 1de2017-06-08
Thanks for ur concern
U1
User 1de2017-06-08
Nothing happen.
U1
User 1de2017-06-08
Ok
Ua
User a0z2017-06-08
Make sure you spell it exact like "iexplore.exe" with quotations.
Ua
User a0z2017-06-08
ok
U1
User 1de2017-06-08
Make sure u typed the name correctly and try again
U1
User 1de2017-06-08
Windows cannot find I explore.exe
U1
User 1de2017-06-08
It saying
Ua
User a0z2017-06-08
Let me know when it's open
Ua
User a0z2017-06-08
Ok, type in iexplore.exe
U1
User 1de2017-06-08
I have run
Ua
User a0z2017-06-08
Let me know what you see
Ua
User a0z2017-06-08
OK hold the windows key and press the letter R
U1
User 1de2017-06-08
Am not even seeing the cursor
U1
User 1de2017-06-08
I can't click any thing
Ua
User a0z2017-06-08
In the Notification area, look for the Synaptic Trackpad Driver icon by the clock & open it
Ua
User a0z2017-06-08
Not sure that you need that
U1
User 1de2017-06-08
I have done that is not working
U6
User 6xc2017-06-08
How to Reinstall Windows 10 Without Losing Your Data http://www.makeuseof.com/tag/how-to-reinstall-windows-without-losing-your-data/
How to Reinstall Windows 10 Without Losing Your Data
Using this option allows you to reinstall Windows without losing the files, personal data and programs you already have on the system.
Ua
User a0z2017-06-08
Does it work with a USB mouse?
Ua
User a0z2017-06-08
Hit the top left corner of the track pad, that might re-enable the mouse?
U1
User 1de2017-06-08
It was working fine before the windows update
U1
User 1de2017-06-08
Probook 450
U1
User 1de2017-06-08
Hp
Ua
User a0z2017-06-08
What type of computer do you have?
U1
User 1de2017-06-08
But the mouse has refuse to work
U1
User 1de2017-06-08
Is now Booting
U1
User 1de2017-06-08
Windows update
U1
User 1de2017-06-08
The windows
U8
User 8ku2017-06-08
Updating what? To the Creators Update? Just the latest security rollup for Anniversary?
U8
User 8ku2017-06-08
Wired or wireless connection? Specific model of router? Internet connection type: cable, DSL, etc? Specific numbers regarding ping response times? What DNS servers are you using? Just to start. "Seems to slow down" does not say anything. We need hard, verifiable numbers.
U5
User 5s52017-06-08
Try some of these trouble shooting solutions
U1
User 1de2017-06-08
After updating my windows 10 it not booting any more just loading since
U1
User 1dh2017-06-07
Sir from few days m suffering issue as follows... I use jiofi router for my win 7 when I started experiencing after some time I think internet speed becomes very slow.. Webpages become very very slow.. then when I connects with same network for some time works great n experience slow speed webpage talking too much time.. Need your help how to fix this issue.
U1
User 1dh2017-06-07
Yes sir sorry for inconvenience
U1
User 1722017-06-07
As Bruce pointed out we need more details about the problem. What did you do before problem started? Are you sure the problem is not with the internet provider?
U8
User 8ku2017-06-06
Details please
U1
User 1dh2017-06-06
After some i suffer drastic decrease in net speed need help Pls
U1
User 1de2017-06-06
ok
U8
User 8ku2017-06-06
We need information from the event logs to see what is going on.
U1
User 1de2017-06-06
It still doing same
U1
User 1de2017-06-06
Have done that
U1
User 1de2017-06-06
When am done what next
U1
User 1de2017-06-06
U1
User 1de2017-06-06
am doing it now
U1
User 1de2017-06-06
If it was successful I will send pics
U1
User 1de2017-06-06
Ok will try that
U8
User 8ku2017-06-06
While in Safe Mode, you could try running 'sfc /scannow' from an elevated command prompt.
U1
User 1de2017-06-06
No any recent changes it just started over night
U8
User 8ku2017-06-06
What recent changes were made to it? Updated drivers? Installed programs?
U1
User 1de2017-06-06
Am even looking at whether I should format the laptop
U1
User 1de2017-06-06
Ok
U8
User 8ku2017-06-06
Then do so. Look in the Event Viewer at the system log. Filter it so you are only looking at Critical, Error, and Warning event levels. Step through the events listed looking for the word BUGCHECK in the description of the error. This event or ones happening immediately around it will provide details of what is causing the problem.
U1
User 1de2017-06-06
I can boot in safe mode
U1
User 1de2017-06-06
Yes
U8
User 8ku2017-06-06
Can you boot in Safe Mode? This particular error indicates a problem with hardware drivers or system services so we want to minimize what is being loaded to isolate the issue.
U1
User 1de2017-06-06
U1
User 1de2017-06-06
Maybe I will post the pics
U1
User 1de2017-06-06
Ok sir
U1
User 1722017-06-06
not everyone is online at the time but normally you should hear back regarding your problem within 10-20 hours here. please try to provide as much info as possible
U1
User 1722017-06-06
sure, if you post some symtoms one of us will try to help you out
U1
User 1de2017-06-06
want to know what is causing blue screen on my hp laptop
U1
User 1de2017-06-06
so in love with this site
U1
User 1de2017-06-06
thanks
U1
User 1722017-06-06
welcome Austine, and we are glad to have you !🙂
U1
User 1de2017-06-06
hi just jpin so glad to be here
Uo
User o3x2017-06-05
I have an old HP laptop that does this to me frequently, powering down, removing the battery and clearing any voltage from the system always fixes it. It did that when windows 7 was installed and still does it with Debian installed, so if it isn't a software issue it can be a hardware issue, which is what Bruce is trying to decipher so he can properly help you.
U8
User 8ku2017-06-05
Getting rid of the splash screen would allow us to see messages generated during POST that may help figure out what is going wrong during boot. It is one of the reasons I have been bitching at manufacturers that hide this kind of thing by default. It just makes remote troubleshooting that much harder.
U1
User 1db2017-06-05
nice man
U1
User 1db2017-06-05
u didnt give me any soultion and u saying u want to get rid of it??
U1
User 1db2017-06-05
tried
U8
User 8ku2017-06-05
Restart again, but press ESC as soon as the splash screen appears. We want to get rid of it so we can see any other messages presented during POST that are currently being hidden.
U1
User 1db2017-06-05
restarted like 20 times
U1
User 1db2017-06-05
nothing attached and it restarts but dont go forward
U8
User 8ku2017-06-05
Are there any external drives of any type attached to the laptop? If so, remove them all and restart the system by force if necessary.
U1
User 1db2017-06-05
i did not changed it and i don't know about it
U8
User 8ku2017-06-05
Is the HDD interface set as ATA or AHCI in the BIOS and was it changed since the last successful boot?
U1
User 1db2017-06-05
i gave 32 bit
U1
User 1db2017-06-05
Windows 7 SP1 Ultimate X86 X64 OEM ESD en-US Aug 2016 {Gen2}
U8
User 8ku2017-06-05
Windows edition and architecture
U1
User 1db2017-06-05
?
U1
User 1db2017-06-05
did u ask 4 this or somthing else
U1
User 1db2017-06-05
croe 2 duo, hp pavilion dv6
U8
User 8ku2017-06-05
Still waiting for the other two pieces of information.
U1
User 1db2017-06-05
u there
U1
User 1db2017-06-05
this is a older pc so i use 7 in this
U8
User 8ku2017-06-05
What version, edition, and architecture?
U1
User 1db2017-06-05
no
U8
User 8ku2017-06-05
Is this Win 10?
U1
User 1db2017-06-05
still didn't work so tried to set new os. when instlling it restarted then ......
U1
User 1db2017-06-05
so trier some driver from hp site corrosponds with my pc(its HP product)
U1
User 1db2017-06-05
setup windows, but speakers was not working although microphone was working
U8
User 8ku2017-06-05
Was there a change made to the configuration recently? Updated BIOS? Changed BIOS settings? Changed OS boot configuration?
U1
User 1db2017-06-05
no.
U8
User 8ku2017-06-05
Specifically, can you boot it from an alternate device? Yes or no. I need to determine if it is a device enumeration problem.
U1
User 1db2017-06-05
doesn't even go to boot
U8
User 8ku2017-06-05
Can you boot it from a CD/DVD or USB device?
U1
User 1db2017-06-05
yes
U1
User 1db2017-06-05
just beeps for pressing switch
U1
User 1db2017-06-05
just beeps for pressing switch
U8
User 8ku2017-06-05
Does the machine beep once when first starting or are there a series of beeps?
U1
User 1db2017-06-05
nothing happens
U1
User 1db2017-06-05
nothing
U8
User 8ku2017-06-05
What happens when you press ESC key? It may take a while to respond after pressing the key.
U1
User 1db2017-06-05
help man
U1
User 1db2017-06-05
anybody here
U1
User 1db2017-06-05
u here?
U1
User 1db2017-06-05
hello
U1
User 1db2017-06-05
just stuck here as in the pic
U1
User 1db2017-06-05
i have send the image
U1
User 1db2017-06-05
Uu
User u9u2017-06-05
Screenshot
U1
User 1db2017-06-05
just here
U1
User 1db2017-06-05
sorry?
Uu
User u9u2017-06-05
Where it is stuck
Uu
User u9u2017-06-05
Can you provide ss
U1
User 1db2017-06-05
just restart
U1
User 1db2017-06-05
its doing nothing from here
U1
User 1db2017-06-05
?
U1
User 1db2017-06-05
what do u need
Uu
User u9u2017-06-05
If you can provide more information then only we can help.
U1
User 1db2017-06-05
help please
U1
User 1db2017-06-05
nothing from here
U1
User 1db2017-06-05
sorry 4 late
U1
User 1722017-06-05
please provide screenshot if possible
U1
User 1db2017-06-05
i need help
U1
User 1db2017-06-05
not going to windows not bios nothing
U1
User 1db2017-06-05
my pc is stuck on "press startup" menu
U5
User 5s52017-06-04
I thought he was saying he got it done, but if that didn't work and installing the driver manually doesn't work replace the network card as Jim suggested.
U5
User 5s52017-06-04
Agree.
Um
User m132017-06-04
If that didn't fix the issue then your adapter may be bad or the driver might be corrupted. If you have access to another internet connected computer you can try downloading the driver from the realtek website and installing it. If that doesn't fix the issue then you will probably need to purchase another ethernet adapter and installing it to one of the PCI slots.
U5
User 5s52017-06-04
What did you do to solve it
U1
User 1d82017-06-04
done, noott solved
U1
User 1d82017-06-04
😭😭😭😭😭😭😭😭😭😭
Um
User m132017-06-04
Go to Device Manager, click on the down arrow next to Network Adapters, right click on the adapter and select Uninstall. Then restart the PC.
U1
User 1d82017-06-04
Sir, my computer allrready nnoot showing adapter.. how can i uninstaall iit??
Um
User m132017-06-04
Did you try my suggestion of uninstalling the adapter? As I stated it should force windows to reinstall the device with the default settings.
U1
User 1d82017-06-04
any other solution?
U1
User 1d82017-06-04
My apologies
U6
User 6xc2017-06-04
Did you follow the steps?
U6
User 6xc2017-06-04
That is what I was gonna say
Um
User m132017-06-04
Jen isn't a "bro" 😉
U1
User 1d82017-06-04
alredy reviwed 2 days ago bro
U5
User 5s52017-06-04
Here are a couple other toubleshooting steps that have been tried by others http://www.tomshardware.com/answers/id-1659725/realtek-network-controller-found-deep-sleep-mode.html
Realtek Network Controller was not found -- Deep Sleep Mode - Windows 7
So I recently built my own computer. Everything was working fine, I was able to make everything work fine. Then yesterday morning I started up my computer and i...
U5
User 5s52017-06-04
http://www.tomshardware.com/answers/id-1659725/realtek-network-controller-found-deep-sleep-mode.html
Realtek Network Controller was not found -- Deep Sleep Mode - Windows 7
So I recently built my own computer. Everything was working fine, I was able to make everything work fine. Then yesterday morning I started up my computer and i...
U1
User 1d82017-06-04
Um
User m132017-06-04
One last thing to try... uninstall the network adapter and then restart the PC. This should force Windows to re-install the adapter.
U1
User 1d82017-06-04
not working. any other solution brro?
U1
User 1d82017-06-04
Ok. i am trying it
U5
User 5s52017-06-04
Or try turning off the sleep settings in power options
U5
User 5s52017-06-04
You can try going to the pc manufacturers support page and downloading the ethernet driver on a usb to install on that pc
U1
User 1d82017-06-04
no.
U5
User 5s52017-06-04
Do you have another pc that has internet
U1
User 1d82017-06-04
No bro..
U5
User 5s52017-06-04
Do you have wifi on that pc
U1
User 1d82017-06-04
helloo
U1
User 1d82017-06-04
Both has been tried but not solved yet
U1
User 1d82017-06-04
ok sir , i m trying
Um
User m132017-06-04
Try unplugging the CAT-5 cable from the ethernet port and plugging it back in after a slow count of 10. If that doesn't work, try unplugging the cable, rebooting and then plugging the cable back in.
U1
User 1d82017-06-04
U1
User 1d82017-06-04
I am using windows 7. my ethernet network controller has gone to deep sleep. as a result no adapter is showing .pleasse help
U1
User 1d82017-06-04
helo
U1
User 1d82017-06-04
Is it live group?
Uv
User vm42017-06-04
Great idea.
Ul
User lm52017-06-03
Share to multiple groups feature😁😂
Uv
User vm42017-06-03
I stopped thanking for upgrades. It is time consuming
Uo
User o3x2017-06-03
Thanks for the upgrade :)
U1
User 1cj2017-06-03
I ll go now